Category: Website


Recent Posts

AVT.Bike Will Not Pass On White Industries Price Increases!

Our friends at White Industries recently put out the following statement (below) regarding a pricing surcharge due to increased raw materials costs as a result of recently imposed tariffs. At AVT our entire business is built around brands that manufacture in the USA and we're proud to support this.

As a result we at AVT will not be passing on any price increases to you the end consumer... White Industries prices will stay the same for the foreseeable future. We love what White Industries are doing, and consider their products to be not only incredibly well designed and engineered, but also great value for money.

As an added bonus you can also get further discounts on certain White Industries products including CLD & XMR hub pairs, and G30 cranks as part of our CROSSISCOMING August Sale. Shop the entire sale here.

White Industries Statement:

"We wanted to give you guys an update on some changes you will be seeing for hopefully a short period.

TARIFF surcharge

In your recent orders you may have noticed there is a now a line item that says, "TARIFF SURCHARGE: USA COMMODITY INCREASE DUE TO RECENTLY IMPOSED TARIFFS."

The surcharge is due to severe increases in material and bearing costs. Despite using US made aluminum, steel, and titanium, we have still seen an increase of well over 28% in raw material cost alone. For this reason we have had to start attaching a 4% surcharge on all orders. Rather than increasing our prices, the tariff surcharge is listed making it easy for us to adjust or hopefully eliminate this surcharge when/if the tariff situation stabilizes. Thank you for understanding."

Photo: The Radavist (INSIDE / OUT AT WHITE INDUSTRIES IN PETALUMA, CALIFORNIA).

Click Here To Read More.


Shopping Cart Issues on IOS / Safari

Since we launched the new website a month or so back we've been working to fix a few bugs. One of which was emptying the shopping cart when going through the checkout process using Safari on an IOS device (ie iPhone / iPad).

After some extensive testing we've uncovered the cause...

When we launched the new website we also switched to a fully secure site (with all URL's using HTTPS). For some users that had stored a cookie on Safari from the old site, we suspect this then causes the shopping cart to empty on the new site.

The fix for this is simply to clear your browser cache in the Safari settings in your IOS device as follows.

1. Go to Settings and then Safari:

2. Click on Advanced.

3. Click on Website Data.

4. Select "avt.bike" by clicking the red circle to the left of it.

5. Select "Delete" to clear the cache just for our website.

Click Here To Read More.


How To Redeem A Gift Certificate

If you're lucky enough to have a gift certificate to use on AVT.Bike here's how to redeem it.

1. Select the product (s) you wish to purchase and add them to the Cart.

2. Checkout as normal.

3. When you get to the Checkout page you'll need to either login to an existing account or create a new one.

4. When you get to the Shipping section of the Checkout process, enter your Gift Certificate in the field shown and hit Apply.

5. This will then apply the Gift Certificate to your Account Balance (please note it does not apply it to the Basket total directly). You'll know the Gift Certificate has been applied as it will display this success message at the top of the page:

And then it will also show "Apply Credit Balance" alongside the other payment methods:

6. Select "Apply Credit Balance" as your payment method even if you still need to pay the balance of the order using Credit Card or PayPal. Click "Continue To Payment" which will show this "Payment" section of the checkout. 

7. Select your preferred payment method to pay the balance and hit "Complete Order", this will display a secure credit card payment screen hosted by Braintree (or direct you to PayPal if you selected that method). You will also see on the right hand side that the Gift Card has been applied and the balance to be charged is shown:

8. That's it! Sit back, wait for your email confirmation and your goods in a few days...

Any questions at all on redeeming gift certificates just Contact Us.

Click Here To Read More.


New Website: What's New On AVT.Bike

Improved Navigation

With so many products and different categories on our site we wanted to make it much easier for you to find the product you're looking for. Our new Fly-Out navigation lists each of the major product categories and their sub categories. From there you can navigate via the category pages to find exactly what you're looking for.

More Product Information

On the product page you'll now find much more product related information. Starting with a gallery to showcase multiple product images which we'll be adding to over time. In addition to this we've added related products, and clear information on shipping & delivery times. Finally for major brands such as Chris King, White Industries and Phil Wood you'll find a brand specific footer with further product information.

Responsive Design Including Mobile Compatability

Our new site uses a responsive design so whatever screen size you view this on it will scale to suit. This includes mobile, enabling you to browse product and checkout from your phone.

New Payment Gateway

We've integrated PayPal's Braintree Payment Gateway into the new site to provide a 100% secure and PCI compliant payment process whether you are paying via credit card or PayPal.

User Accounts Carry Over

If you had created an account on our old website, this has been migrated over but you now need to login using your Email Address (and not Username). Your password will remain the same and all of your address details will have been moved over. Going forward you will be able to view any purchase history, but this does not apply to orders prior to June 2018. We still have a full archive of any past orders, so please contact us if you have any questions regarding historical orders.

Free International Shipping

In addition to our existing Free USA Shipping over $75 we've now added a free International Shipping option for orders over $350. Please consult our shipping policies page for more info on this as it only applies to First Class USPS International Shipping.

New Products

You find new products on the site from Astral by Rolf Prima, Knight Composites, Our own AVT Works Custom Wheels and Paul Components latest Purple Ltd Edition Pre-Order amongst others.

Revised Legal Terms & Email Usage

In line with recent EU legislation related to how customer data is used (otherwise known as GDPR), we've updated all of our legal disclaimers; Privacy Policy, Terms & Conditions, Returns Policy, Warranty Policy. We've also adjusted how we collect emails related to newsletter subscriptions to be fully GDPR compliant.

Comments, Feedback & Suggestions

We hope that you find the changes we've made useful and that they improve your browsing and purchasing experience. If you have any comments, feedback or suggestions we'd love to hear them via the contact us page.

Click Here To Read More.