We're Here To Help

Your satisfaction is important to us! Please use the form below to email us any technical questions about the products we sell, if you can't find the product you're looking for, order status enquiries, feedback on your purchase or any other enquiry.

We aim to respond to all enquiries within 24 hours (normally less in most cases!).

Alternatively during office hours (Mon-Fri / 10am-4pm Pacific Time) you can contact us using one of the following methods:


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Postal Address

If you need to send us back a product or would just like to stop by and say hi or have us show you our local trails we're located in Ashland, Oregon (right next door to United Bicycle Institute):

AVT.Bike / American Velo Tech LLC
415 Williamson Way, Suite 8
Ashland, OR 97520 US